Frequently Asked Questions

What’s your cancellation policy?

We understand that plans change, so reservations can be canceled up to 48 hours before your game for a full refund! We can reschedule games up to 4 hours before your reservation time. Within 4 hours of the start time, the game is not transferable and non-refundable.
 

Are there age restrictions?

No age limit. We do recommend parental discretion. Everyone that participates signs a waver.
 

Am I trapped in a room? Can I get out?

You are never trapped, restrained, locked in or made to do anything, and you can always get out.
 

How long does it take to go through a room?

Each room has a 60 min time limit, however, if you all work together, you can get out in less time!
 

Do we need a reservation, or can we just drop in?

We do prefer that reservations are made in advance. However, we can accept same day reservations depending on availability! The best way to find out is by giving us a call.
 

When should we arrive for our escape room?

We recommend 15 mins before your start time. This gives your group time to use the restroom, and anything else you need to do before your game begins. Our rooms do run on a tight schedule, and we like to start them on time, so we appreciate groups who arrive early and are ready to go!
 

Where do we park?

Since we’re located right in the middle of beautiful downtown Wadena, MN. Street parking is available throughout downtown, and we have a parking lot located on the south side of the building we share with Napa.
 

Are the rooms private or will we be sharing with others people?

All our rooms are private when the minimum number of 3 people and a maximum of 6+.